Frequently Asked Questions

Shipping & Delivery

How long will it take to process my order?

Orders are processed Monday - Friday (excluding public holidays) and we aim to dispatch all orders within 48 hours, but during exceptionally busy periods such as our seasonal sale there may be a slight delay.

If you are ordering for international delivery we can’t be responsible for delays caused by customs.

Which shipping options are available and what are the shipping fees?

Orders are processed Monday - Friday (excluding public holidays).

UK Standard Delivery - £6
UK Next Day - £10 (Order before 12pm)
Europe - £12
USA & Canada - £16
Australia - £20
Rest of World - £20

Where does ship?

Beulah London ships internationally via DHL.

Due to international restrictions on some Products for certain International Delivery Destinations. If you order Products for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes, please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes.

Can I have my items delivered to store?

If you would like your items delivered to store please select the Collect in Store option at checkout.

Can I ship to multiple addresses?

We are currently only able to ship to one address per order. If you would like to ship to multiple addresses, please place a separate order for each location.

Is a signature required upon delivery of my order?

For your security, all Beulah London purchases require an adult signature upon delivery. All of our orders are delivered by DHL, and delivery will be attempted up to three times. If no one is available to sign for the package on the first delivery, the driver will automatically attempt redelivery the following business day. If delivery was not successful on the second attempt, the package will be held until contact is made by the recipient to arrange redelivery. After a failed third delivery, the package will be held in the depot for a further 3 business days before being returned to sender.

Any delivery enquiries can be made direct to DHL on the following number: 0844 248 0844.

How can I track my order?

As soon as an order has been processed and dispatched, Beulah London will send you a shipping confirmation email which will contain both your waybill number and a link for you to track your shipment.

When can I expect delivery of my order?

Please refer to our delivery options guide for estimated delivery times.

What is the latest date I can order for it to arrive by Christmas?

The latest date you can order is as follows:

United States 19th of December 2019.

United Kingdom & Europe 20th of December 2019.

Have a question we have not answered?

Please get in touch with us, and we can help