We offer free standard UK delivery on all orders over £300
A LETTER FROM THE FOUNDERS - COVID-19 UPDATE
As the situation with Covid-19 is rapidly changing, we wanted to keep all customers updated and informed as to any revised shipping procedures at the moment. We would like to take this opportunity to re-assure you we are taking all necessary steps within our team, delivery partners and suppliers, to follow the World Health Organisation’s and Government’s guidelines regarding the ongoing spread of Covid-19. The safety, well being and health of our customers and team is our absolute priority at this time.
Our store on Elizabeth Street, Belgravia closed temporarily on Friday 20th March. We will provide an update on the date of our store reopening as soon as possible.
Our online business is still available 24/7 as normal, with free UK delivery for orders over £300. We are also offering a home stylist service over WhatsApp and video on the following number +447864653967, please do get in touch. However as a result of COVID-19, online order deliveries will be delayed for an estimated 1-2 weeks. As we monitor and navigate this rapidly changing situation, we will of course keep you updated with any future changes to our shipping delivery times. For any questions relating to orders, delivery windows, or returns, please contact our Customer Care team directly at email@example.com or WhatsApp our mobile on +447864653967.
Thank you so much for your support and patience at this time, and keep your eyes peeled for some interesting reading and activities coming your way over the next few weeks, to keep your spirits lifted at this time. Sign up to our newsletter here.
Please stay safe, healthy and happy.
Natasha and Lavinia x
ORDERS & DELIVERIES
- We are currently offering our usual delivery services for UK and International customers
- Online orders will have a delay of up to 1-2 weeks
- We are offering an extended returns window of 60 days
- We have removed our express services for the time being
- For queries please contact our customer care team directly at firstname.lastname@example.org or WhatsApp our mobile on +447864653967.
- Due to current disruptions, your refund will take longer to get to you than usual.