Frequently Asked Questions

Product Information

What should I do if an item I want is unavailable?

If an item is unavailable, please contact us at +44(0)20 7730 0775 or via email at

How do I know my size?

Please refer to the sizing and fit information guidelines on our product pages

The piece that I wish to purchase is not available online, will it be back in stock?

There is a chance that a product no longer available online may be available in one of our other locations or will be restocked in the future. Please don’t hesitate to email us at or call us on +44(0)20 7730 0775 and we will be happy to assist you.

How do I preorder an item?

Sometimes when an piece is very popular we allow customers to place a preorder for the piece. Payment will be taken in advance of shipment in order to secure your order. All preorders are exchange only. Our most popular items will be available for preorder on our website, if this does not include the piece that you are after please don’t hesitate to contact us at either or +44(0)20 7730 0775

Have a question we have not answered?

Please get in touch with us, and we can help